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Privacy Policy

Privacy Policy - Annie Crocheter

1. Introduction

Annie Crocheter is committed to protecting the privacy and personal data of its customers and visitors ("you" or "user"). This Privacy Policy describes how we collect, use, store and protect your information when you use our website and purchase our products (amigurumis).

 

2. Collection of Information

We collect personal information in a variety of ways, including:

Information you provide:

Full name

Email address

Shipping address

Phone number

Payment information (processed by third parties)

Product reviews and ratings

Information collected automatically:

IP ​​address

Browser type

Device used

Pages visited

Time spent on the site

Cookies and similar technologies

 

3. Use of Information

We use your personal information for the following purposes:

 

Processing and delivering your orders

Communicating with you about your orders and providing customer support

Sending you information about new products, promotions and offers (with your consent)

Improving our website and services

Preventing fraud and ensuring the security of the website

Complying with legal obligations

 

4. Sharing of Information

We may share your information with third parties in the following situations:

 

Service providers: Companies that assist us with payment processing, product delivery, marketing and data analysis.

Legal authorities: When required by law or to protect our rights.

 

5. Cookies and Similar Technologies

We use cookies and other technologies to improve user experience, personalize content and ads, and analyze website traffic. You can manage your cookie preferences in your browser settings.

 

6. Your Rights

According to the General Data Protection Law (LGPD), you have the following rights:

 

Access to your personal data

Correction of incomplete or outdated data

Anonymization, blocking or deletion of unnecessary or excessive data

Portability of data to another provider

Erase of personal data processed with your consent

Information about sharing your data with third parties

Revocation of consent

Information about the possibility of not providing consent and about the consequences of refusal.

 

7. Data Security

We implement security measures to protect your information against unauthorized access, misuse or alteration.

 

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly to stay aware of any changes.

 

9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Email: [email protected]

 

10. Consent

By using our website and providing us with your information, you agree to the terms of this Privacy Policy.